Privacy Policy

At Octa Promotions, we value your privacy. We collect personal information such as your name, email address, phone number, and payment details only to process orders and provide a better shopping experience.

We do not sell, trade, or share your personal information with third parties. Your data is stored securely, and we take reasonable steps to protect it.

By using our website, you consent to our privacy practices.

Refund & Return Policy

We want you to be satisfied with your purchase. If you are not happy with your product, you may return it within 6 days of delivery.

• Products must be unused, in original packaging, and in good condition.

• To initiate a return, contact our support team at info@elitetechpromo.com with your order details.

• Refunds are processed within 30 to 60 days depending on the order.

• Shipping fees are non-refundable.

Shipping Policy

We provide reliable shipping to ensure your orders arrive safely and on time.

• Orders will be processed within 24 hours.

• Standard shipping usually takes 6 to 7 business days depending on location.

• You will receive a tracking number once your order ships.

• Shipping costs are calculated at checkout.

• We are not responsible for delays caused by the shipping carrier.